VINOGRAPHY: a wine blog
Wine and food adventures in San Francisco and around the world
The ISP vs. the Wine Blog
The company that hosts this blog (Dreamhost) just got themselves on the list for a stocking full of coal this Christmas. For the last 4 days I have been unable to publish new entries here on Vinography because... well, no one seems to know. What I DO know is that without receiving any notifications from them, my account was moved to a new server, my mail server failed and was not replaced, and for four days I've been trying to get technical support to help me, and all I've received is a single e-mail saying "everything looks fine to me." My ISP supposedly has a feature where you can request a callback within three hours for critical support issues. After four requests for such a callback, my phone hasn't rung once.
This situation also meant that I was not informed of any new comments posted to the blog, which means a number of you have commented and not received a response from me. I'm quite sorry about that. As many of you know, I like to respond to everyone who takes the time to comment.
There's a Bruce Cockburn song that pretty much captures my sentiments at the moment. It's entitled "If I Had a Rocket Launcher...."
Obviously, because you're reading this, the problem has been fixed (but not by me -- I haven't changed a thing). So someone at my ISP must have done something. But I STILL have not received an e-mail or any other communication from tech support.
It's enough to make you want to beat your head against the wall.
In any case, thank you for your patience. We now resume normal programming on Vinography.
- Posted by: Alder on December 14, 2008 1:45 PM
- Filed under: Ramblings and Rants
-
Like this post? Share it!
Digg it! - 
Add to del.icio.us - 
Add to Stumbleupon - 
Add to Reddit
Previous Entry
TrackBacks (0)
Listed below are links to blogs that reference this entry: The ISP vs. the Wine Blog.
TrackBack URL for this entry: http://www.vinography.com/MT/mt-tb.cgi/7453
Comments (2)
Ron McFarland
wrote:We have had great success with a Go Daddy.com reseller called Wackos Web - 24 hour support via the phone to people based in the USA.
Arthur
wrote:GoDaddy may not be perfect, but I have to say it sounds like your hosting provider is not as reliable as they are...
Comment on this entry
Back to topCalendar of Postings
March 2010
Most Recent Entries
San Francisco Vintner's Market: April 10-11, San Francisco Where Malbec Comes From: Tasting the Wines of Cahors Vinography Images: The Golden Oak El Dorado Winery Association Tasting: March 20, San Francisco An Open Letter to Warren Buffett, Wine and Spirits Distributor Wine, Health, Science and Journalism: A Study in Headlines If Your Wine is Organic, Don't Tell Consumers Vinography in the Saveur Blog Awards Italy's Best Wines: Tasting the Tre Bicchieri 2010 Book Review: Continued Surveillance by Jake Lorenzo
Favorite Posts From the Archives
Masuizumi Junmai Daiginjo, Toyama Prefecture Wine.Com Gives Retailers (and Consumers) the Finger 1961 Hospices de Beaune Emile Chandesais, Burgundy Wine Over Time The Better Half of My Palate 1999 Királyudvar "Lapis" Tokaji Furmint, Hungary What's Allowed in Your Wine and Winemaking Why Community Tasting Notes Sites Will Fail Appreciating Wine in Context The Soul vs. The Market 1989 Fiorano Botte 48 Semillion,Italy
Archives by Month
Required Reading for Wine Lovers
RSS Feeds - Contact me: alder at vinography dot com
Vinography ® is a registered trademark. © Some rights reserved
2004-2009. This site is licensed under the terms of the displayed Creative
Commons license. Content may be used only under these terms:
non-commercial use only; no modifications allowed; attribution required in the form of a statement "originally published on Vinography.Com" with a link back to the original posting.